Owner hub
Serial
Something's off?
Answers for squeaks, wobbles and other odd feelings are coming soon. I'm filming them right now. Until then, write to us below and we fix it together.
A slat cover looks worn
Covers are made to be swapped, and a new one goes on in about 5 minutes. Write to us with your serial and a photo and we sort out a new one.

Not listed, or the fix did not work? Write to us below. If it is easier to show than to describe, we set up a short video call and fix it together.
SUPPORT
Still not right?
Write to us from the email address you ordered with. That is how we find your order, so we can help straight away instead of asking you for details.
We reply within 24 hours.
Want a faster answer? Almost 2,000 people already talk walking desks in our Discord, Johannes included. Join the Discord
- 1Tap the button. Your serial number and this guide are already in the subject.
- 2Tell us what happened, and add a photo or a short video if you can.
- 3If it is easier to show than to describe, we set up a short video call and fix it together.